COVID-19 Update
04/01/2021
Whilst the UK enters it's third lockdown, it's business as usual at Travfurler.
We are continuing to run safe and responsive processes; ensuring all areas are sanitised regularly, staff interaction is reduced and postal/supply runs are limited.
Whilst trying to keep service running as usual, there are unfortunately negative impacts across the supply chain and courier/shipping services due to reduced transport, limited opening hours and reduced staff.
At current these changes include:
- Our same day despatch times have now changed due to mail centre opening times, please review our shipping policy for further details.
- We can no longer guarantee shipping on Sunday's due to mail centre opening times.
- Pre-orders may experience delays due to supplier changes.
- We are experiencing a higher level of low stock than normal due to delays in the supply chain, should an item be out of stock with no pre-order date, please contact us for an eta on re-stock.
We are working as hard as possible to keep running whilst remaining safe and still deliver a high level of service for our customers.
We please ask you to be patient during this time and should you have any queries or concerns around a future or current order, please do reach out to us.
Thank you for your understanding and we look forward to the day when adventures are open again for everyone, everywhere!
The Travfurler Team 🐾
06/11/2020
For those humans and pets who can't currently adventure, we hope our content will help you feel connected to the way of life you love and for those who can adventure, we hope sharing your stories and feedback brings you closer to those who need the inspiration right now.
The Travfurler Team 🐾
03/08/2020:
For up to date information on delivery impacts upon shipping to your country, please contact us at info@travfurler.com.
Travfurlers, we hope you and all your pet's are staying safe and well during these strange times. It's safe to say we've never been more thankful for our furry companions!
On our side, we are continuing to process and ship orders as usual. Should this change we will provide updates across our social channels and website.
Whilst operating we are ensuring steps are taken within our business to prevent the spread and negative impacts of COVID and will continue to follow government guidance accordingly. This includes; strict hygiene measures, protective coverings and streamlined collections and deliveries.
Whilst some exploring may be on-hold, in the meantime we hope we can create and share pet travel inspiration throughout our worldwide travel pet community. Please join us and reach out whether you're travfurling locally or afar, as all adventures count.
Stay safe and stay adventurous,
The Travfurler Team 🐾
