Shipping Policy

We ship nationally and internationally to customers all over the world, daily, via Royal Mail courier services, based upon order weight and destination. 

Standard Opening Hours (excluding Bank Holiday dates)*:

Monday-Thursday: 9 am-5 pm
Friday: 10 am-4 pm
Saturday: Closed
Sunday: Closed

- We fulfil and ship orders daily, Monday-Friday excluding bank holidays. 

- All shipping timelines provided are delivery aims unless otherwise stated and do not account for delays outside of our or our couriers’ control such as bank holidays, adverse weather conditions or customs processing times. 

- Basic shipping estimates (average parcel weight 1500g):

- You must ensure the correct address format and contact details are provided to us at the time of order and that you are not purchasing restricted items for the destination country to aid with prompt delivery.

- You as the customer are responsible for your own countries customs duties and taxes charged at the time of customs release, delivery or collection.

- In the case of failed delivery due to incorrect address information or contact details being provided, customs duties not being paid, or restricted items being purchased, no shipping refunds and/or compensation will be provided as per our returns policy.

Shipping breakdown:  

UK Delivery Options

Standard, Tracked 48 Hour (2-3 Working Day Delivery Aim Upon Dispatch):

Europe Delivery Options

Europe Tracked 3-12 days Delivery Aim:

Other International Delivery

Worldwide Tracked 5-12 days Delivery Aim: