Returns policy

Returns Policy


We hope that you are always more than pleased with your purchase. However, should you wish to return anything bought from us, we will be more than happy to refund the cost of the item, or offer an exchange. Please fill in the returns form found with your order and return the item back to us and we will work to process the refund or exchange as soon possible. No postage charges will be covered by us unless the goods were faulty.


Returns must be within 28 days staring from the day you received the goods.


If the product and/or the packaging is not in 'as new' condition, we reserve the right to refuse any refund. All refunds will be processed using the same method of payment you used to place your order.


Returns Procedure

1. Locate your original order number and fill in the returns form which will be received with your item.

 

2. Ship your product to us with the order number written on the package. Ensure the service you use does provide a tracking number.

 

3. Upon receipt of the product, we’ll issue you a credit for your order.